In very basic terms I totally respect your personal information and will only ask you for what information I really need from you. I will only share it with others where we need their help us deliver our service to you (such as our professional printing laboratory who may need your name and address to post your purchases). Be assured that we will never share your information in any other circumstances – nor will I sell it on elsewhere! Here are more details :
The Data we collect
As a data controller we collect a variety of data in order to deliver our services, and we will manage your personal data transparently, fairly and securely.
We collect your contact details. We will also record a date of birth for some children we photograph under the age of 13 and require the parent or a legal guardian to consent to photography.
Obviously being a photographic business we also create and manage images as per our contractual agreement(s).
We use the above data to deliver our service to you, for marketing purposes and to personalise your experience. We collect this data on the following lawful basis: Consent / to arrange or fulfil a Contract / to meet a legal obligation other than a Contract.
When you visit our website we also collect Cookies. These are small pieces of data that websites send to a user’s computer and are stored on the user’s web browser. They are designed to enable the website to remember information, such as what a user might have put in a shopping cart for example. This helps us personalise your experience and is used for marketing purposes
Which third parties do we share Personal Data with?
We share personal data with the following third parties: Mailchimp (Newsletter provider service), Magic accountants, Printing Labs, Backblaze (Back Up Providers in the USA), Pearson Treehouse Ltd (webhost and email providers).
We share your data in order to deliver our service to you, for marketing purposes, to personalise your experience and to provide account access.
We may transfer personal data to a country outside of the European Economic Area (EEA) if necessary eg if a third party we utilise could have servers located outside of the EEA. If this is the case, we will ensure that the transfer is legal and your data is secure by following the EU’s guidelines.
We keep your data secure
by following internal policies of best practice, using Secure Socket Layer (SSL) technology when information is submitted to us online. In the unlikely event of a criminal breach of our security we will inform the relevant regulatory body and, if your personal data were involved in the breach, we will also inform you.
You have the following rights – the right to be informed about the collection and use of your personal data, the right of access to your personal data and any supplementary information , the right to have any errors in your personal data rectified, the right to have your personal data erased, the right to block or suppressing the processing of your personal data , the right to object to processing of your personal data in certain circumstances.
We also give you the option to manage your data via: email, telephone, writing to us.
While we do not hold personal data any longer than we need to, the duration will depend on your relationship with us, and whether it is ongoing. We may keep some of your personal data for eg up to 7 years after our working contract with you has finished for Tax legislation purposes. After this time we will archive your photographs indefinitely along with your relevant details and consent forms. This is due to requests for replacement images being made several years after being taken.